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var(--line);box-shadow:var(--shadow);background:#fff;border-radius:18px;padding:18px;position:relative;overflow:hidden}.kpi-card:after{content:"";inset-inline-end:-45px;background:var(--primary-soft);opacity:.75;border-radius:999px;width:100px;height:100px;position:absolute;top:-45px}.kpi-card-top{z-index:1;justify-content:space-between;align-items:flex-start;gap:12px;display:flex;position:relative}.kpi-card small{color:var(--muted);font-size:12px}.kpi-card strong{margin-top:11px;font-size:25px;display:block}.kpi-card strong em{color:#9aa2b4;font-size:17px;font-style:normal}.kpi-card p{color:var(--muted);margin:10px 0 0;font-size:11px}.kpi-icon{width:42px;height:42px;color:var(--primary);background:#f0edff;border-radius:13px;flex:0 0 42px;place-items:center;font-size:18px;font-weight:900;display:grid}.kpi-success .kpi-icon{color:#087b57;background:#e8faf3}.kpi-warning .kpi-icon{color:#a46a00;background:#fff5da}.kpi-danger .kpi-icon{color:#bd2f45;background:#ffeaee}.kpi-progress{background:#eef0f5;border-radius:99px;height:7px;margin-top:14px;overflow:hidden}.kpi-progress span{background:linear-gradient(90deg,var(--primary),#7c65ff);border-radius:99px;height:100%;display:block}.analytics-grid{grid-template-columns:2fr 1fr;gap:16px;padding-bottom:28px;display:grid}.analytics-panel{border:1px solid var(--line);min-width:0;min-height:330px;box-shadow:var(--shadow);background:#fff;border-radius:19px;padding:0;overflow:hidden}.analytics-panel>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:14px;padding:17px 19px;display:flex}.analytics-panel h3{margin:0 0 5px;font-size:17px}.analytics-panel header p{color:var(--muted);margin:0;font-size:11px}.chart-legend{color:var(--muted);flex-wrap:wrap;gap:12px;font-size:11px;display:flex}.chart-legend span:before{content:"";border-radius:999px;width:9px;height:9px;margin-inline-end:6px;display:inline-block}.legend-primary:before{background:#5537e8}.legend-secondary:before{background:#f4a20b}.legend-success:before{background:#11b981}.line-chart-wrap{padding:18px 18px 12px}.line-chart{width:100%;height:230px;overflow:visible}.chart-grid-line{stroke:#eef0f5;stroke-width:1px}.chart-line{fill:none;stroke-width:3px;stroke-linecap:round;stroke-linejoin:round;vector-effect:non-scaling-stroke}.chart-line-primary{stroke:#5537e8}.chart-line-secondary{stroke:#f4a20b}.chart-dot{vector-effect:non-scaling-stroke;stroke:#fff;stroke-width:2px}.chart-dot-primary{fill:#5537e8}.chart-dot-secondary{fill:#f4a20b}.chart-labels{color:#8a93a7;text-align:center;grid-template-columns:repeat(12,minmax(0,1fr));gap:3px;font-size:9px;display:grid}.donut-layout{grid-template-columns:150px 1fr;align-items:center;gap:20px;min-height:270px;padding:22px;display:grid}.donut{border-radius:999px;place-items:center;width:150px;height:150px;display:grid}.donut>div{text-align:center;width:94px;height:94px;box-shadow:inset 0 0 0 1px var(--line);background:#fff;border-radius:999px;place-content:center;display:grid}.donut strong,.donut span{display:block}.donut strong{font-size:23px}.donut span{color:var(--muted);margin-top:3px;font-size:10px}.donut-legend{flex-direction:column;gap:11px;display:flex}.donut-legend>div{grid-template-columns:10px 1fr auto;align-items:center;gap:8px;display:grid}.donut-legend>div>span{border-radius:999px;width:10px;height:10px}.donut-legend strong{font-size:11px;font-weight:700}.donut-legend em{color:var(--muted);font-size:11px;font-style:normal}.bar-chart{align-items:flex-end;gap:13px;height:255px;padding:28px 22px 18px;display:flex}.bar-group{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:8px;min-width:0;height:100%;display:flex}.bar-pair{border-bottom:1px solid var(--line);justify-content:center;align-items:flex-end;gap:5px;width:100%;height:210px;display:flex}.bar-pair span{border-radius:8px 8px 2px 2px;width:min(18px,42%);min-height:3px;transition:height .3s}.bar-primary{background:linear-gradient(#765fff,#5537e8)}.bar-success{background:linear-gradient(#48d9ae,#11b981)}.bar-group small{color:var(--muted);white-space:nowrap;font-size:9px}.horizontal-bars{flex-direction:column;gap:24px;padding:34px 22px;display:flex}.horizontal-bars>div>div:first-child{justify-content:space-between;align-items:center;margin-bottom:8px;font-size:12px;display:flex}.horizontal-track{background:#eef0f5;border-radius:99px;height:13px;overflow:hidden}.horizontal-track span{border-radius:99px;height:100%;display:block}.campaign-created{background:#7354ff}.campaign-sent{background:#11b981}.campaign-delivered{background:#f4a20b}.ticket-code{color:var(--primary);letter-spacing:.2px;margin-inline-end:4px;font-family:Arial,sans-serif;font-size:11px;display:inline-block}.ticket-number-large{color:#4338ca;letter-spacing:.4px;background:#eef2ff;border-radius:9px;align-items:center;padding:6px 10px;font:800 12px Arial,sans-serif;display:inline-flex}.btn-close-ticket{color:#b4233b;background:#fff1f2;border:1px solid #fecdd3}.badge-closed{color:#475569;background:#e2e8f0}.ticket-closed-banner{background:#f8fafc;border:1px solid #cbd5e1;border-radius:15px;margin:18px 0;padding:16px 18px}.ticket-closed-banner strong,.ticket-closed-banner span{display:block}.ticket-closed-banner strong{color:#334155}.ticket-closed-banner span{color:var(--muted);margin-top:5px;font-size:11px}.ticket-closed-banner p{color:#64748b;margin:10px 0 0;font-size:12px;line-height:1.7}@media (max-width:1200px){.kpi-grid{grid-template-columns:repeat(3,1fr)}.analytics-grid{grid-template-columns:1fr}.analytics-wide{grid-column:auto}}@media (max-width:900px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.dashboard-welcome{flex-direction:column;align-items:flex-start}.welcome-status{justify-content:flex-start}}@media (max-width:760px){.sidebar-collapse{display:none}.shell.sidebar-collapsed .main,[dir=ltr] .shell.sidebar-collapsed .main{margin:0}.kpi-grid,.analytics-grid{grid-template-columns:1fr}.chart-labels span:nth-child(2n){display:none}.donut-layout{grid-template-columns:1fr;justify-items:center}.donut-legend{width:100%}.dashboard-welcome{padding:20px}.dashboard-welcome h2{font-size:23px}}.shell{font-size:13.5px}.sidebar{width:248px;padding:14px 11px 84px}.main{margin-right:248px}[dir=ltr] .main{margin-left:248px;margin-right:0}.topbar{height:68px;padding:0 20px}.topbar h1{font-size:19px}.content{padding:18px 20px 26px}.brand-logo-link{min-height:66px;padding:0 5px 10px;box-shadow:none!important;background:0 0!important}.brand-logo,.brand-logo-full,.brand-logo-mark,.login-logo{box-shadow:none!important;background:0 0!important;border:0!important}.brand-logo-full{object-fit:contain;width:196px;max-height:58px}.login-logo{object-fit:contain;width:min(410px,90%);max-height:145px;filter:none!important;border-radius:0!important;padding:0!important}.company-box{margin-bottom:10px;padding:11px 12px}.sidebar nav{scrollbar-width:thin;max-height:calc(100vh - 205px);padding-bottom:58px;overflow:hidden auto}.nav-link{gap:9px;margin:1px 0;padding:9px 10px}.nav-icon{border-radius:8px;flex-basis:24px;width:24px;height:24px}.sidebar-collapse{top:39px;background:linear-gradient(135deg,var(--primary),#765fff);color:#fff;border:2px solid #fff;width:39px;height:39px;font-size:18px;font-weight:900;inset-inline:auto -19px;box-shadow:0 8px 22px #5537e857}.sidebar-collapse:hover{transform:scale(1.06)}.shell.sidebar-collapsed .sidebar{width:74px;padding-inline:9px}.shell.sidebar-collapsed .main{margin-right:74px}[dir=ltr] .shell.sidebar-collapsed .main{margin-left:74px;margin-right:0}.shell.sidebar-collapsed .brand-logo-mark{width:43px;height:43px}.dashboard-welcome{margin-bottom:14px;padding:18px 20px}.dashboard-welcome h2{font-size:23px}.welcome-status span{min-width:115px;padding:9px 11px}.kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:11px;margin-bottom:14px}.kpi-card{border-radius:15px;padding:14px}.kpi-card strong{margin-top:8px;font-size:22px}.kpi-icon{flex-basis:37px;width:37px;height:37px}.analytics-grid{gap:12px}.analytics-panel{border-radius:16px;min-height:295px}.analytics-panel>header{padding:13px 15px}.line-chart{height:205px}.form-section{border:1px solid var(--line);background:#fafbff;border-radius:16px;margin-top:16px;padding:16px}.form-section:first-of-type{margin-top:0}.form-section h4{color:#312e81;margin:0 0 14px;font-size:16px}.form-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid-5{grid-template-columns:repeat(5,minmax(0,1fr))}.modal-xl{width:min(1180px,100%)}.checkbox-field{align-self:end}.toggle-row{border:1px solid var(--line);background:#fff;border-radius:13px;align-items:center;gap:10px;min-height:52px;padding:0 12px;display:flex}.toggle-row input{width:20px!important;height:20px!important}@media (max-width:1180px){.form-grid-5,.kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:900px){.form-grid-3,.form-grid-5,.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:760px){.form-grid-3,.form-grid-5,.kpi-grid{grid-template-columns:1fr}.content{padding:14px}.topbar{padding:0 14px}.sidebar-collapse{display:none}}.kpi-link{min-width:0;display:block}.kpi-link .kpi-card{height:100%;transition:transform .16s,box-shadow .16s}a.kpi-link:hover .kpi-card{transform:translateY(-2px);box-shadow:0 18px 45px #1d233d1f}.staff-header-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.limit-chip{color:#4338ca;background:#f5f3ff;border:1px solid #ddd6fe;border-radius:12px;align-items:center;min-height:42px;padding:8px 13px;font-weight:800;display:inline-flex}.limit-chip-danger{color:#be123c;background:#fff1f2;border-color:#fecdd3}